Frequently Asked Questions
How does Tails of Honor work?
Tails of Honor is a nationwide pet aftercare platform. When you arrange services through our website, we connect you with a vetted, licensed cremation partner in your local area. They handle the pickup, cremation, and return of your pet's ashes. We coordinate everything and keep you updated every step of the way.
Do you own your own cremation facilities?
No. We partner with existing licensed cremation providers across the country. Each partner undergoes rigorous vetting including facility inspections, license verification, insurance confirmation, and ongoing quality monitoring. This model allows us to serve families nationwide while maintaining the highest standards.
How much does pet cremation cost?
Our pricing is transparent and based on your pet's weight and the type of cremation you choose. Communal cremation starts at $95, private cremation starts at $195, and witnessed cremation starts at $395. All prices include pickup from your home or vet clinic.
How long does the process take?
From pickup to return of ashes, the typical timeline is 3-7 business days for private cremation. Witnessed cremation is typically completed the same day. You'll receive real-time updates throughout the process.
What is the difference between communal and private cremation?
In communal cremation, your pet is cremated alongside other pets and ashes are not returned. In private cremation, your pet is cremated individually, and you receive only your pet's ashes. Witnessed cremation allows you to be present during the private cremation.
What is aquamation?
Aquamation (also called water cremation or alkaline hydrolysis) is an eco-friendly alternative to traditional flame cremation. It uses a gentle water-based process that returns more ashes and uses 90% less energy with zero direct emissions.
Can I be present during the cremation?
Yes, our Witnessed Cremation service allows family members to be present. This includes a private viewing room and a brief ceremony.
How do I receive my pet's ashes?
Ashes are returned to you via our local partner, either delivered to your home or available for pickup. If you've ordered a memorial urn, we can place the ashes in your chosen vessel before delivery.
Do you offer grief support?
Yes. Every family receives access to our grief support resources, including articles, community forums, and referrals to pet loss counselors. We also send gentle follow-up check-ins at 1 week, 1 month, and 1 year.
What areas do you serve?
Tails of Honor serves families across all 50 states through our network of local cremation partners. Enter your ZIP code on our website to confirm service availability in your area.